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Administrative Support for Home Care Leaders
Help at Home serves 70,000+ clients across 11 states with 60,000 caregivers providing essential in-home services.
While your team delivers quality care, our specialists handle the administrative tasks that consume staff time and resources.
Pharmbills provides back-office support so your 200+ locations can focus on creating meaningful moments for seniors and people with disabilities.
Services
Administrative Services for Home Care
Accounts Receivable Management
Our team processes payments, tracks aging accounts, and manages insurance billing across your 200+ locations to improve cash flow.
Payroll Processing
We manage payroll for your 60,000 caregivers, handle benefits administration, and ensure accurate compensation tracking.
Data Entry & Management
Our specialists transfer paper records to digital systems and maintain accurate client and caregiver data across all locations.
Benefits
Benefits for Help at Home
HIPAA-Compliant Operations
All our processes and team members maintain strict healthcare regulatory compliance to protect your clients' sensitive information.
Reduced Administrative Costs
Our flat hourly rate with no overhead or hidden costs reduces your administrative expenses by 30-40% compared to in-house staffing.
Scalable Support
As your organization grows across states and adds more caregivers, our team scales accordingly without recruitment delays.
Measurable Impact on Healthcare Finances
Month after month, results kept coming. So did the same question: “Can you add more people?”
Six months in, the team had grown to 13. Six were sent to the U.S. for on-site training. This was a strong signal: the client trusted us not just to deliver, but to lead. From there, we didn’t just grow teams, we built full-cycle billing operations.
By 2022, they hit their biggest growth milestone with Pharmbills at the core. And today?
• 8 Team Leads run day-to-day ops
• 23 Captains manage, train, and lead
• 207 back-office employees
• Backed by our HR and CSM teams
This is what happens when trust meets execution.
We restructured workloads, launched targeted training, brought in after-hours support, and set daily performance checkpoints.
In under two weeks, the backlog was gone. Accuracy stayed above 99%, turnaround times improved, and cash flows stabilized.
For ABA and pharmacy clients juggling real-time verifications and auths, this proved one thing: with the right team, no backlog is too big.
We flagged it quickly and proposed a solution, a new role: Outpatient Claim Auditor. This role reviewed all claims before they hit the nursing homes.
In just 9 months, this saved the client over $5 million.
Impressed by the results, the client expanded the role into a full department, setting the stage for even greater savings ahead.
Team
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Clients Testimonials
A quick conversation.
No pressure.
Start Your 90-Day Trial
Begin with a no-risk assessment of your current administrative processes across your 200+ locations.
Our 90-day guarantee ensures you'll see measurable improvements in efficiency and cost savings before making a long-term commitment.
Ready to Hand Off AR & AP - Without Losing Control?
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