BPO Services For Long-Term Care Pharmacies

Back-office outstaffing for long-term care (LTC) pharmacies provides numerous benefits that contribute to improved efficiency, cost savings, and enhanced service quality. LTC pharmacies face unique challenges in managing their back-office operations, which involve tasks such as medication dispensing, billing and claims processing, inventory management, and regulatory compliance. By leveraging the advantages of outstaffing with Pharmbills, LTC pharmacies can address these challenges effectively.



  • Daily, weekly or monthly timesheets
  • Bonuses and allowances calculation
  • Employees’ compensation preparation using payroll software
  • Payroll expenses reporting
  • New employees’ data entry


  • Invoice receipt, processing, coding, and payment
  • Statement, Profit & Loss Reports Review
  • Bank Statements, Credit Cards, Petty Cash reconciliation
  • Communication with Clients, Vendors
  • License, Permits, Insurance submission and renewal

Accounts Receivable

  • Health Insurance Billing
  • Aging
  • Bank Reconciliation
  • Resident payor source tracking
  • Census, payments processing

Prior Authorization

  • Checking statuses of prior authorization forms (calling and checking online)
  • Calling to request backdates, going through faxes
  • Checking batches if meds with appropriate rejections were moved there

Data Tracking Analysis/Entry

  • Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Type in data provided directly from customers
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested

Pharmbills Services To Meet Your Business Process Outsourcing (BPO) Needs

Pharmbills remote workforce solutions have revolutionized on inAt Pharmbills we provide all-in-one staffing solutions for your business to elevate your back office management while saving money across the HR function.

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Benefits of Back-Office Outstaffing for Healthcare Providers

We offer accurate and timely accounts payable services to healthcare providers throughout the US

Cost savings

Pharmbills services allows LTC pharmacies to reduce overhead costs associated with hiring and training full-time employees. Instead of maintaining an in-house team for back-office operations, pharmacies can outsource these tasks to Pharmbills. This eliminates the need for additional office space, equipment, and employee benefits, resulting in significant cost savings.

Streamlined processes and improved efficiency

Pharmbills employ standardized processes and advanced technology solutions to streamline back-office operations. By leveraging these optimized workflows and systems, LTC pharmacies can benefit from improved efficiency, reduced errors, and faster turnaround times for medication dispensing, billing, and claims processing. This can lead to improved operational performance and better adherence to regulatory requirements.

Access to specialized expertise

Pharmbills provides LTC pharmacies with access to a pool of skilled professionals who specialize in pharmacy operations. These experts have in-depth knowledge of industry best practices, regulations, and technology solutions. By partnering with Pharmbills, LTC pharmacies can tap into this expertise and benefit from improved efficiency and accuracy in their back-office processes.

Scalability and flexibility

Pharmbills offers healthcare billing companies the ability to scale their operations up or down based on their current needs. During periods of high demand, such as when there are new client acquisitions or increased workload, Pharmbills can quickly provide additional resources to handle the increased volume. Conversely, during slower periods, the company can scale back its outsourced staff, ensuring optimal resource allocation and cost-efficiency.

Focus on core competencies

By outsourcing back-office functions, healthcare billing companies can free up their internal resources and focus on their core competencies. Instead of spending time and effort on administrative tasks, companies can direct their attention towards strategic initiatives, business development, and improving client relationships. This enables them to enhance their competitive advantage, innovate, and stay ahead in the dynamic healthcare industry.

Risk mitigation and compliance

Compliance with complex healthcare regulations is of utmost importance in the billing industry. By partnering with Pharmbills, companies will reduce their compliance risks and ensure adherence to all relevant regulations, such as HIPAA (Health Insurance Portability and Accountability Act). Pharmbills has a deep understanding of compliance requirements, data security measures, and privacy protocols, minimizing the risk of penalties, legal issues, or data breaches.

Why outstaff back-office for Long-term care facilities with Pharmbills?

Flat rate per hour


Start-Up Desk Fee

No Overhead


No Additional

or Hidden Fees

90 days satisfaction guarantee

Pro management team for no cost

Pharmbills specializes in working With

Clients Testimonials


Chief Operations Officer

We had a problem sourcing and retaining professional, skilled remote talent. Then we started working with Pharmbills and were extremely pleased that they delivered what they promised: smart, motivated people. As a result of having dedicated Pharmbills ​teams that mesh well with our culture, we’ve been able to markedly improve our collection rates. In just a couple of years, we’ve added a significant number of new team members. When we need to grow, Pharmbills gets the job done quickly and successfully

T. Dershowitz

Senior Controller

It’s always great when you can partner with a service provider who shares your values for top quality work and excellent customer service. In the 2 years we’ve been working with Pharmbills, we’ve expanded our remote workforce by about 6 times what it was when we started. Having such excellent customer service support makes it seamless and incredibly valuable when we need to handle changes and general development. It’s almost like our Pharmbills team works in our building! When we need to grow, they are always ready and we never miss a beat.

M. Lax

Revenue Cycle Manager

One of our biggest challenges was being able to scale rapidly and train new accounts receivables offsite workers to support rapid growth. Pharmbills has done a terrific job solving these issues and are great people to work with.

Courtney Potten

Senior Accounts Receivable Supervisor

After a month of training on insurance, Pharmbills now excellently handles the assigned tasks without the need for supervision. They select knowledgeable staff to be onboarded, making the process easier for the client. Their hard work and exceptional skills make them reliable partners.

Frequently asked questions


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