HOW FAST DO WE START?

Once we sign the contract, our regular hiring period to find a great-fit employee is up to 10 business days from the moment of the request submission.

DO WE HAVE TRAINING FOR THE NEWCOMERS AND WHO WILL BE CONDUCTING IT?

Prior to being accepted for the interview with the client, all candidates must pass through the internship program which consists of training in business communication, real estate billing, accounts receivable, and accounts payable. Each new client receives an onboarding specialist who will take care of all initial training and the creation of training materials for your business needs.

HOW LONG DO EMPLOYEES WORK?

Our average contract length is 12 months. We are oriented for the long-term partnership both with employees and our Clients.

HOW IS WORK OUTPUT MONITORED?

At Pharmbills we use proof of work software technologies, such as activity monitor, screen capture, and task tracking. We also have time tracking payroll software, a diversified reporting system and comprehensive evaluations, including but not limited to workload evaluation and performance evaluation.

WHAT ABOUT HIPAA - CYBER SECURITY

Our SOC cyber security team is safeguarding security 24/7, a top priority. At Pharbmbills, we pride ourselves for following the highest level of HIPAA Compliance: administrative, technical, and physical safeguards, including but not limited to HIPAA Compliance Officer, strict BAA policies, annual audits, and regular trainings on the protection of health information that include the latest updates from the HHS. All of our employees work from secure Microsoft Azure servers with end points and jump points protected by Crowdstrike.

Insurance Business Process Outsourcing (BPO) Services

Back-office outstaffing presents a strategic opportunity for insurance companies to streamline operations, reduce costs, and enhance overall service quality.

Solutions

Payroll

Invoice receipt, processing, coding, and payment
Statement, Profit & Loss Reports Review
Bank Statements, Credit Cards, Petty Cash reconciliation
Communication with Clients, Vendors
License, Permits, Insurance submission and renewal

Accounts
Payable

Invoice receipt, processing, coding, and payment
Statement, Profit & Loss Reports Review
Bank Statements, Credit Cards, Petty Cash reconciliation
Communication with Clients, Vendors
License, Permits, Insurance submission and renewal

Accounts Receivable

Invoice receipt, processing, coding, and payment
Statement, Profit & Loss Reports Review
Bank Statements, Credit Cards, Petty Cash reconciliation
Communication with Clients, Vendors
License, Permits, Insurance submission and renewal

Prior Authorization

Invoice receipt, processing, coding, and payment
Statement, Profit & Loss Reports Review
Bank Statements, Credit Cards, Petty Cash reconciliation
Communication with Clients, Vendors
License, Permits, Insurance submission and renewal

Data Tracking Analysis/Entry

Invoice receipt, processing, coding, and payment
Statement, Profit & Loss Reports Review
Bank Statements, Credit Cards, Petty Cash reconciliation
Communication with Clients, Vendors
License, Permits, Insurance submission and renewal

Benefits of Back-Office Outstaffing for Healthcare Providers

Cost savings

Back-office outstaffing allows law firms to significantly reduce their operational costs. By leveraging the services of external professionals, law firms can avoid the expenses associated with recruiting, training, and maintaining an in-house team. Pharmbills offers competitive pricing models, allowing law firms to access highly skilled professionals at a fraction of the cost of hiring full-time employees.

Increased productivity and efficiency

By outsourcing back-office tasks to dedicated professionals, law firms can focus their internal resources on core legal activities. This improved allocation of resources enhances productivity and efficiency within the firm. Pharmbills professionals handles time-consuming and repetitive tasks, freeing up lawyers and paralegals to concentrate on higher-value activities, such as client consultations, case analysis, and strategy development.

Access to specialized expertise

Law firms require support in various areas such as legal research, document preparation, case management, administrative tasks, and more. Pharmbills provides law firms with access to a pool of experienced professionals who possess specialized skills in these areas. These professionals are well-versed in legal processes and industry-specific software, ensuring accurate and efficient delivery of services.

Scalability and flexibility

Law firms frequently face fluctuations in their workload. Pharmbills outstaffing services offers the flexibility to scale up or down resources as needed, providing a customized solution that aligns with the firm's requirements. Whether a firm needs additional support during busy periods or wants to scale back during slower times, outstaffing allows for easy adjustment without the burden of long-term commitments.

Focus on core competencies

Law firms excel in providing legal expertise and counsel, but managing back-office functions can divert their attention from their core competencies. By outsourcing non-legal tasks to professionals who specialize in those areas, law firms can refocus their efforts on delivering exceptional legal services and strategic decision-making.

Enhanced client service

Back-office outstaffing enables law firms to improve the quality and speed of their services to clients. With additional support from outsourced professionals, law firms can expedite tasks like document preparation, legal research, and case management. This accelerated turnaround time ensures timely delivery of services to clients, leading to increased client satisfaction and loyalty.

Risk mitigation

Pharmbills has robust risk management protocols in place. They adhere to industry standards and best practices to ensure accuracy, compliance, and data security. By leveraging the expertise and experience of Pharmbills, law firms reduces the risk of errors, omissions, and data breaches. With risk mitigation measures handled by professionals specialized in back-office functions, law firms can focus on their core legal competencies without compromising security or compliance.

Why Outstaff Accounts Payable Services with Pharmbills?

Flat rate per hour

One-Time 
Start-Up Desk Fee

No Overhead 
Costs

No Additional 
or Hidden Fees

90 days satisfaction guarantee

Pro management team for no cost

Pharmbills specializes in working With

Clients Testimonials

S.Kravetz

Chief Operations Officer

We had a problem sourcing and retaining professional, skilled remote talent. Then we started working with Pharmbills and were extremely pleased that they delivered what they promised: smart, motivated people. As a result of having dedicated Pharmbills teams that mesh well with our culture, we’ve been able to markedly improve our collection rates. In just a couple of years, we’ve added a significant number of new team members. When we need to grow, Pharmbills gets the job done quickly and successfully

T. Dershowitz

Senior Controller

It’s always great when you can partner with a service provider who shares your values for top quality work and excellent customer service. In the 2 years we’ve been working with Pharmbills, we’ve expanded our remote workforce by about 6 times what it was when we started. Having such excellent customer service support makes it seamless and incredibly valuable when we need to handle changes and general development. It’s almost like our Pharmbills team works in our building! When we need to grow, they are always ready and we never miss a beat.

M. Lax

Revenue Cycle Manager

One of our biggest challenges was being able to scale rapidly and train new accounts receivables offsite workers to support rapid growth. Pharmbills has done a terrific job solving these issues and are great people to work with.

Courtney Potten

Senior Accounts Receivable Supervisor

After a month of training on insurance, Pharmbills now excellently handles the assigned tasks without the need for supervision. They select knowledgeable staff to be onboarded, making the process easier for the client. Their hard work and exceptional skills make them reliable partners.

Frequently asked questions

Contact information

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