Pharmbills Privacy Policy: Our Commitment to Protecting Your Information
Introduction
Welcome to our privacy policy. We respect your privacy and take it very seriously. Weare Pharmbills and this is our plan of action to protect your personal data. The followingdescribes how we collect and process your personal data when you use our websiteand platform. This privacy policy is designed to help you understand how your personaldata is used, inform you of your rights and how to exercise those rights.
Audience
This policy applies to you when you visit our website, use our application, platform, ororder our products or services as a customer.
What type of personal data do we collect and how do we use it?
The personal data we may collect about you includes the following:
1. Account Information: When you register for our service or product, we collectdetails like your full name, email address, employment type, job title, and contactinformation.
2. Profile Information: When you create a username and password for yourprofile, we collect any information you provide.
3. Log-In to the Platform: We may use Single Sign-On (SSO) services likeGoogle, which accesses user information based on SSO privacy settings.
4. Third-Party Service Information: When integrating with third-party services itmay involve sharing your personal data, subject to privacy settings.
5. Live Chat: We may collect your name, email, and chat content for inquiriesmade via the live chat function.
6. Newsletter: We may collect your email address for newsletter registrations, withan option to opt out.
7. Interactions: We may collect additional personal data from the website,contests, surveys, events, user behavior (including but not limited to clicks, pageviews, or time spent), and cooperation applications, etc.
8. Usage Information: We may collect log data, device information, and locationinformation subject to applicable laws.
9. Special category data: depending on the services you use, we may also collectspecial category data such as health data.
Use of your personal data
We utilize the personal data we collect for various business purposes such as:
1. Providing Requested Services: We collect personal data to enable authorizedusers to operate the platform, facilitate services for customers, and assist ininquiries.
2. Improvement and Development of Services: We gather personal data toenhance services, gather feedback, maintain user-friendly interfaces, andimprove business management.
3. Maintaining a Safe and Secure Environment: We utilize personal data todetect and prevent fraud, abuse, and security incidents, enhancing the safetyand security of the platform.
4. Personalized Content, Advertising, and Marketing: We use data to matchusers' needs and interests, optimizing content and providing personalizedexperiences.
5. Compliance, Fraud Prevention, and Safety: We may disclose personal data tolaw enforcement or government authorities to protect various rights, privacy,safety, or property, and to enforce our terms and conditions.
6. Communication: We may send you service-related, technical, andadministrative notifications through various communication channels, includingemail, messaging apps, push notifications, phone calls, or other means. Thesecommunications may contain information about security, updates to our services,product changes, and other important details related to your use of our services.
Additionally, we may periodically send informational or marketing messages,including updates about new features, special offers, or news related to us.
Overall, we process personal data for various purposes, ensuring compliance with ourlegal obligations and respecting users' rights to privacy.
When can we use your personal data?
We may process your personal data to fulfil our obligations to you. We will only processyour personal data:
● with your explicit consent;
● where it is necessary to carry out actions for the conclusion or performance of acontract with you;
● where it is necessary for us to comply with a legal obligation; or
● where we can show legitimate grounds for processing your personal data.
How do we share personal data?
We share personal data in accordance with our privacy policy and legal obligations, withthe following entities:
1. Corporate Affiliates: personal data may be shared with our corporate parent,subsidiaries, and affiliates.
2. Service Providers: Third-party companies and individuals providing services onour behalf, such as customer support, hosting, analytics, etc., may accesspersonal data as directed by us.
3. Professional Advisors: personal data may be disclosed to professional advisorslike lawyers, bankers, auditors, etc., as necessary for the services they provide tous.
4. Compliance, Fraud Prevention, and Safety: personal data may be shared forcompliance, fraud prevention, and safety purposes, including legal obligationsand security threats.
5. Business Changes: During mergers, acquisitions, bankruptcies, or similarbusiness changes, personal data may be shared or transferred subject toappropriate confidentiality arrangements.
Your California Privacy Rights (CCPA)
If you are a California resident, you have certain rights under the California ConsumerPrivacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Thissection supplements the rest of our Privacy Policy and applies solely to individualsresiding in California. As a California resident, you may have the right to:
● Know the categories of personal information we collect, use, disclose, and shareabout you.
● Access a copy of the personal information we hold about you.
● Request deletion of your personal information, subject to certain legal exceptions.
● Correct inaccurate personal information we maintain.
● Opt out of the “sharing” of personal information for cross-context behavioraladvertising (if applicable).
● Not be discriminated against for exercising your privacy rights.
You can exercise these rights at any time by contacting us at privacy@pharmbills.com.
We do not sell your personal information. If we ever engage in “sharing” personalinformation for cross-context behavioral advertising, you will be provided with a clearand accessible way to opt out.
Where do we transfer personal data?
The personal data that we collect from you may be transferred to, stored and processedby our affiliates, properly vetted sub-processors and third-party service providers. Wemay transfer your personal data outside of the country where it was collected to aforeign country. We utilize a variety of mechanisms to ensure the security andlegitimacy of these transfers. By submitting your personal data, you agree to ustransferring, storing, or processing it in a foreign country with less stringent dataprotection laws than the country in which it was collected.
We will take all steps reasonably necessary to ensure that your personal data is treatedsecurely. All sub-processors and third-party service providers are under appropriatecontractual obligations to ensure the safety and confidentiality of your personal data.
Marketing
You are always in control of your personal data, and if you choose to stop receiving ourmarketing information, you may click on the unsubscribe link at the bottom of ourmarketing material.
You can rest assured that, even if you unsubscribe, you will still receive the necessaryemails for the management of your account (for example, if you forget your password).
Links to other websites
This website or platform may provide links to other websites. This privacy policy doesnot cover the personal data practices exercised by other providers of products orservices, advertisers or other websites, companies or individuals, which are not ownedor controlled by us. We suggest that when linking to another website, you always readthat website’s privacy policy before volunteering any personal data.
Data Security
Security is critical to our objectives, and we take the security of personal data as apriority item. We use up-to-date industry standards and practices, appropriate technicaland organizational measures to protect personal data from loss, misuse, andunauthorized access or disclosure. These steps take into account the sensitivity of thepersonal data we collect, process, and store, and the current state of technology. Whilewe strive to use commercially acceptable means to protect your personal information,given the nature of communications and technology, we cannot guarantee that personaldata in our care will be absolutely safe from intrusion by others during transmissionthrough the internet or while stored on our systems or otherwise.
We require our partners with whom we share personal data to implement appropriatesecurity measures to protect your personal data. However, when you click a link to athird-party site, you will be leaving our site, and we don’t control or endorse what is onthird-party sites.
Data Retention
We will retain your personal data in accordance with applicable laws, regulations, andcontractual agreements. Generally, we do not retain personal data longer thannecessary to provide our services and for reasonable business and lawful needs. Thismay include keeping interaction data for the period needed for us to pursue legitimatebusiness interests, conduct audits, comply with legal obligations, resolve disputes, andenforce our agreements.
When we no longer require your personal data, we will either delete or anonymize it or,if this is not possible (for example, because your personal data has been stored inbackup archives), then we will securely store your personal data and isolate it from anyfurther processing until deletion is possible.
Children’s Data
The website and platform are not intended for children under the age of 16. We do not,knowingly, or intentionally, collect personal data about children who are under 16 yearsof age.
If you are under the age of 16 you may not use the website and platform, unlessparental or guardian consent is provided.
If you believe that we may have any personal data from or about a person under theage of 16, please contact privacy@pharmbills.com .
Cookies
We will ask for your explicit consent to allow any cookies which identify you, yourlocation or profile you before we place them on your device. We may use “cookies” orother technologies or files (collectively, “cookies”) to identify how visitors make use ofour website and platform. This aggregated tracking of personal data may be used tohelp us improve and enhance the website and platform experience for all of our users.In addition, cookies are used for adjusting the website and platform to your personalpreferences. Cookies contain personal data such as the pages you visited, the length oftime you stayed on the website or platform, the location from which you accessed thewebsite or platform and more.
If you would prefer not to have cookies stored on your computer, you may reject nonnecessary cookies through our website banner, modify your browser settings to rejectmost cookies, or manually remove cookies that have been placed on your computer.However, by rejecting the cookies, you may be unable to fully access the offerings onour website or platform. To find out more about cookies, visit www.allaboutcookies.org.
Your Rights
If you believe your rights regarding your personal data have been violated, you have theoption to lodge a complaint with the relevant supervisory authority.
You have the right at any time to request access or to modify your personal data. Toexercise your data protection rights as listed below, please contact us at privacy@pharmbills.com. Note, that we may ask that you verify your identity first.
Your Rights Include:
● Being informed about the personal data we process about you;
● Accessing the personal data we process about you;
● Rectifying or updating the personal data you have provided;
● Requesting the deletion of your personal data;
● Opting out or objecting to certain uses of your personal data;
● Withdrawing consent at any time;
● Exercising the right to data portability; and
● Ask us to review any automated decisions made about your personal data.
For customers of our customers, please contact your system administrator toexercise your rights. We will do our best to assist our customer to fulfill your request.
Applicable Law and Dispute Resolution
We process your personal information in accordance with the applicable laws of yourjurisdiction.
If you have a concern or dispute regarding our handling of your personal data, weencourage you to contact us first at privacy@pharmbills.com so we can resolve itdirectly.
You may also have the right to lodge a complaint with your local data protectionauthority or regulatory body.
Any disputes that cannot be resolved amicably will be handled in accordance with thelaws and jurisdiction of your country of residence, unless a different jurisdiction isrequired by applicable law.
Questions regarding our Privacy Policy
If you would like to contact us to discuss any queries or concerns about this privacypolicy or our data protection practices contact us at privacy@pharmbills.com.
Our Data Protection Officer’s contact details are:
Iryna Skydan
Email: privacy@pharmbills.com
What about changes to our Privacy Policy?
We will occasionally update this privacy policy. When we do, we will post a prominentnotice in this section of this privacy policy notifying users when it is updated. Formaterial changes (i.e., substantially new practices you wouldn’t expect from us or thatwe didn’t previously tell you about), we may decide to give you notice via email.