BPO Services

We focus on the back office while you focus on your business growth
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Why remote teams are the future of the workplace

Cost Reduction

Reduce labor costs by 40%

No back-office crunches

Make your business more financially stable and secure

Top HR technologies

Find the best staff to accelerate your business success

Focus on the essentials

Focus on the key business functions that drive growth
80%+
of companies want to switch to a more flexible workforce
78%
cost decreased by companies hiring remote teams

Turnkey solutions

Payroll
Accounts Receivable
Accounts Payable
Prior Authorization
Data Tracking Analysis/Entry
Customer Service
Tech Support
Real Estate Management
Bookkeeping
  • Daily, weekly or monthly timesheets
  • Bonuses and allowances calculation
  • Employees’ compensation preparation using payroll software
  • Payroll expenses reporting
  • New employees’ data entry
  • Health Insurance Billing;
  • Aging;
  • Bank Reconciliation;
  • Resident payor source tracking.
  • Census, payments processing
  • Invoice receipt, processing, coding, and payment;
  • Statement, Profit & Loss Reports Review;
  • Bank Statements, Credit Cards, Petty Cash reconciliation;
  • Communication with Clients, Vendors;
  • License, Permits, Insurance submission and renewal;
  • Checking statuses of prior authorization forms (calling and checking online),
  • Calling to request backdates, going through faxes
  • Checking batches if meds with appropriate rejections were moved there
  • Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Type in data provided directly from customers
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Communication with customers through various channels based on clients' needs
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Ensure customer satisfaction and provide professional customer support.
  • Troubleshooting technical issues based on the ticket priority;
  • Installing and configuring hardware and software;
  • Speaking to customers to quickly get to the root of their problem;
  • Talking customers through a series of actions to resolve a problem.
  • Invoice processing and review;
  • Subsidy posting and lease renewals;
  • Bank/Credit Cards Reconciliation;
  • Utility Accounts ownership/information changes update.
  • Day to day financial transactions recording and posting processing
  • Verification of transactions according to the correct day book, suppliers ledger, customer ledger and general ledger
  • Perform partial checks of the posting process
  • Complete tax forms
  • Data entry, maintenance of records, reports and financial statements creation
  • Processing accounts receivable/payable and payroll per clients' requests

Pharmbills Services To Meet Your Business Process Outsourcing (BPO) Needs

At Pharmbills we provide all-in-one staffing solutions for your business to elevate your back office management while saving money across the HR function.

Our Process

With our five-step process and the support of your personal Client Service Manager, you’ll be developing your winning team in no time.

1. Sign On With Us

We will create an action plan and timeline to identify your business goals, source your team, and define success.

Select Your Customized Team

2. Select Your Customized Team

We provide rapid hiring and seamless team mobilization through our talent pipeline.

Managing IT Infrastructure

3. Managing IT Infrastructure

Pharmbills' team will work with your IT team to integrate communication systems and infrastructure.

Training Your Team

4. Training Your Team

We provide customization and seamless integration into your organization through our accelerated onboarding and training process.

Monitoring Performance

5. Monitoring Performance

To ensure your expectations are met and exceeded, the Client Service Manager will establish a schedule of touchpoints to monitor the performance continuously.

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Why Pharmbills Should Be Your Business Process Outsourcing (BPO) Services Partner

Pro management team for no cost
One-Time
Start-Up Desk Fee
No Overhead
Costs
No Additional
or Hidden Fees
90 days satisfaction guarantee
Flat Rate Per Hour
Launch the next chapter of growth in your business and let Pharmbills support you on this journey.
Fill out the form below to get started.
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Exceptional people make the difference
English Proficient & Highly Educated
62% College or Master's Degrees; 22% College Students
HIPAA Certified for PHI Work
Strong Work Ethic
Customized Training for Your Business
Results Accountability

Leadership Team

Reuven Kogan
Founder
Shimon Grossman
Founder
Maria Treibitch
CEO
Anastasiya Malyshenko
Customer Success Manager
Peter Druchkov
Onboarding Specialist

Testimonials

FAQs

How fast do we start?

Once we sign the contract, our regular hiring period to find a great-fit employee is up to 10 business days from the moment of the request submission.

Do we have training for the newcomers and who will be conducting it?

Prior to being accepted for the interview with the client, all candidates must pass through the internship program which consists of training in business communication, real estate billing, accounts receivable, and accounts payable. Each new client receives an onboarding specialist who will take care of all initial training and the creation of training materials for your business needs.

How long do employees work?

Our average contract length is 12 months. We are oriented for the long-term partnership both with employees and our Clients.

HOW IS WORK OUTPUT MONITORED?

At Pharmbills we use proof of work software technologies, such as activity monitor, screen capture, and task tracking. We also have time tracking payroll software, a diversified reporting system and comprehensive evaluations, including but not limited to workload evaluation and performance evaluation.

What about HIPAA - cyber security

Our SOC cyber security team is safeguarding security 24/7, a top priority. At Pharbmbills, we pride ourselves for following the highest level of HIPAA Compliance: administrative, technical, and physical safeguards, including but not limited to HIPAA Compliance Officer, strict BAA policies, annual audits, and regular trainings on the protection of health information that include the latest updates from the HHS. All of our employees work from secure Microsoft Azure servers with end points and jump points protected by Crowdstrike.

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