We recruit, train, and manage dedicated teams - people, infused with AI - that work inside your existing systems, so healthcare organizations and billing companies can grow without the bottlenecks of in-house hiring.
Healthcare OrganizationsAcross the US Trust Pharmbills
For over a decade, Pharmbills has partnered with healthcare organizations across the United States to improve operational efficiency and revenue cycle performance. Our clients rely on us to deliver skilled, dedicated professionals who integrate directly into their systems and workflows.
10+years
of healthcare outsourcing experience
1,500+
trained specialists deployed
3,000+
healthcare facilities serviced
50+
satisfied clients nationwide
Benefits You Get with Pharmbills
Full-scale billing infrastructure
Pharmbills builds and operates entire departments — not just support teams — managing billing, AR, credentialing, and collections.
End-to-end ownership
From training materials to QA processes, Pharmbills handles performance management, freeing the client’s leadership from operational oversight.
Faster specialist readiness
Pharmbills-trained billers manage 10+ facilities within 3–4 months, compared to just 4–5 via in-house onboarding.
Stability that scales
Long-term retention, structured management layers, and self-sustaining teams make Pharmbills a permanent operational backbone — not a temporary vendor.
AI-equipped teams
Every specialist works with Pharmbills' HIPAA-compliant AI tool - sharpening accuracy, accelerating turnaround, and catching revenue leaks before they happen.
Pharmbills Services and HealthcareSolutions
Pharmbills healthcare outsourcing covers the full scope of healthcare back-office operations. Rather than offering a single service line, we function as a comprehensive outsourcing partner, supplying trained professionals across every major area of administrative and financial operations.
See what Pharmbills partners have to say about their experience.
AI-Powered Healthcare Outsourcing: The Pharmbills Technology Platform
Pharmbills combines trained revenue cycle specialists with an in-house AI platform - built for healthcare billing and fully HIPAA compliant. We don't use AI to replace the people who do this work. We use it to make them better at it.
Our teams operate inside your existing practice management platforms, EMR/EHR software, payer portals, and claims management tools — with AI running alongside, not instead of, human expertise.
Compliance, Certifications, and Industry Recognition
When working with Pharmbills, your data is protected to the same standard you'd apply to your in-house operations. Compliance is foundational to every engagement, built on the principle that client data should never leave a protected environment. Visit Our Trust Center
Vitalii ChuikoChief Information Officer at Pharmbills
ISO 9001:2015
ISO 27001 and ISO 9001 certified, with full HIPAA compliance across all operations.
ISO 27001:2022
Independently audited and verified information security management, certified to the latest international standard.
SOC Security
24/7 cybersecurity monitoring and safeguarding of all operational environments.
GDPR
Operations meet European Union data protection requirements for lawful, transparent, and purpose-limited data processing.
Secure Infrastructure
Pharmbills operational support runs on hardened cloud environment protected by a top-tier EDR/XDR solution.
HIPAA Compliance
Administrative, technical, and physical safeguards, including a HIPAA Compliance Officer, BAAs, audits, and staff training.
What This Means for Pharmbills Partners
01
Patient and financial data are encrypted in transit and at rest
02
Role-based access with continuous monitoring (least-privilege by default)
03
Independently verified security posture, not self-reported
04
Compliance maintained consistently across every operating jurisdiction
Pharmbills provides an outsourced team of specialists working within your systems, under your protocols, inside our secured infrastructure.
The Pharmbills Approach to Healthcare Operations
Working with Pharmbills follows a structured, four-phase process designed to deliver measurable results without disrupting your current operations. From initial Pharmbills healthcare consulting through full operational deployment, Pharmbills healthcare operations are managed through clear governance, defined milestones, and continuous performance accountability.
Phase 1:
Align & Design
We begin with technical alignment and leadership introductions. Together, we define your priority segments, success metrics, KPIs, and the scope of the engagement.
Phase 2:
Launch (0–3 months)
The initial team of trained specialists is deployed into your priority areas. Structured onboarding within your systems, scalable workflow setup, and scorecards are all in place from day one.
Phase 3:
Build (3–9 months)
Team leads and captains take over daily governance. Productivity and quality are managed against defined KPIs, with targeted workflow and automation improvements introduced as the team matures.
Phase 4:
Scale (9–12+ months)
We ramp methodically toward agreed capacity targets, optimize DSO and denial performance, and refine team structure as your volumes grow — all through a controlled, low-risk transition plan.
About Pharmbills
The Pharmbills healthcare outsourcing company is headquartered in the United States (Dover, Delaware), with operational centers staffed by over 1,500 trained specialists across 13 office locations.
Founded in 2016, we specialize in providing dedicated teams for healthcare providers and medical billing companies, supporting revenue cycle operations, administrative functions, and financial management.
Over the past decade, Pharmbills outsourcing company has served 50+ healthcare organizations across the United States, building a reputation for reliable service, strong staff retention, and measurable results. Our teams work within our clients' own systems and workflows, functioning as a seamless extension of their in-house operations. In 2026, Pharmbills launched its "People, infused with AI" initiative - equipping every specialist with an internal, HIPAA-compliant AI platform to deliver sharper, faster, and more accurate revenue cycle work for our clients. Learn more about Pharmbills
Our team
Maria Treibitch
CEO
Reuven Kogan
Founder
Sia Malyshenko
Head of CSM
Peter Druchkov
Global Operations Manager
Olga Melnichenko
VP of Operations at Pharmbills
Vitalii Chuiko
Chief Information Officer
Why Healthcare OrganizationsChoose Pharmbills
The Pharmbills company is more than an outsourcing vendor. We operate as a long-term extension of the teams of healthcare organizations and billing providers.
Proven Results
$5 million saved in 9 months through proactive claims auditing. 300% client growth supported in two years. Clean claim rates above 95% and denial rates below 5%.
A Performance Ecosystem
From day one, we build a coordinated structure around your operations — recruiters, integration specialists, trainers, team leads, and delivery managers working in sync, all equipped with Pharmbills' internal AI platform.
Scalable Talent Pipeline
Whether you need two specialists or an entire department, we scale at your pace, with most positions filled within 10 business days through the Pharmbills Academy.
Hybrid Training Model
Select team members train onsite at US client facilities, then return to lead and mentor offshore teams, producing specialists who understand your operations from the inside.
Superior Staff Retention
While typical outsourcing companies face up to 40% annual turnover, Pharmbills maintains exceptional team stability. This ensures your operations benefit from specialists who know your systems deeply.
Transparent Pricing
Flat hourly rates, a one-time start-up desk fee, no hidden costs, and a 90-day satisfaction guarantee — typically delivering 30–40% reductions in administrative costs.
Pharmbills helped a fast-growing ABA therapy provider scale from two specialists to four dedicated teams in six months, covering eligibility, authorizations, billing and claims, and credentialing.
Pharmbills scaled operations by deploying 13 staff, managing 70% of training, and boosting speed, accuracy, and customer satisfaction, enabling growth without internal strain.
Pharmbills helped a growing LTC pharmacy scale to 87+ billing specialists across 8+ functions, cutting US hiring delays and building a stable, seven-year talent infrastructure partnership.
Pharmbills integrated 200+ contractors into a BPO client’s operations, building trust, enabling full team ownership, and turning outstaffing into a long-term, high-performance partnership.
Raised claim rates by 10% in 5 months, transitioned 17 facilities with zero disruption, cleared backlogs, and restored trust with precise, accountable billing ops.
Achieved a 94% claim rate in under 12 months by building a high-performing RCM team, optimizing processes, and implementing structured management for stable, predictable cash flow.
Pharmbills helped recover $10M in aged AR in under 60 days, stabilizing revenue operations and turning an urgent recovery project into a strategic partnership.
Frequently asked questions About Pharmbills
Once we sign the contract, our regular hiring period to find a great fit employee is up to 10 business days from the moment of the request submission.
Once we sign the contract, our regular hiring period to find a great fit employee is up to 10 business days from the moment of the request submission.
Our average contract length is 12 months. We are oriented for the long-term partnership both with employees and our Clients.
At Pharmbills we use proof of work software technologies, such as activity monitor, screen capture, and task tracking. We also have time tracking payroll software, a diversified reporting system and comprehensive evaluations, including but not limited to workload evaluation and performance evaluation.
Our SOC cybersecurity team is safeguarding security 24/7, a top priority. At Pharmbills, we pride ourselves for following the highest level of HIPAA Compliance: administrative, technical, and physical safeguards, including but not limited to HIPAA Compliance Officer, strict BAA policies, annual audits, and regular trainings on the protection of health information that include the latest updates from the HHS. All of our contractors work exclusively from a hardened cloud environment protected by a top-tier EDR/XDR solution.
Yes. Pharmbills has built an internal platform of AI tools that every team member uses in their daily work — for claims accuracy, denial prevention, and faster turnaround. All Pharmbills AI tools are developed in-house and are fully HIPAA compliant. AI at Pharmbills augments trained specialists rather than replacing them: your account is always managed by dedicated professionals, equipped with intelligence that makes them faster and more precise.
