BPO services for Healthcare Billing Companies

Pharmbills services helps healthcare billing companies to enhance their operations and streamline their processes. By outstaffing certain back-office functions to specialized service providers, these companies can enjoy numerous benefits that positively impact their overall efficiency, cost-effectiveness, and productivity.

Turnkey solutions

Accounts Receivable
Accounts Payable
Prior Authorization
Data Tracking Analysis/Entry
Customer Service
Tech Support
Real Estate Management
  • Daily, weekly or monthly timesheets
  • Bonuses and allowances calculation
  • Employees’ compensation preparation using payroll software
  • Payroll expenses reporting
  • New employees’ data entry
  • Health Insurance Billing;
  • Aging;
  • Bank Reconciliation;
  • Resident payor source tracking.
  • Census, payments processing
  • Invoice receipt, processing, coding, and payment;
  • Statement, Profit & Loss Reports Review;
  • Bank Statements, Credit Cards, Petty Cash reconciliation;
  • Communication with Clients, Vendors;
  • License, Permits, Insurance submission and renewal;
  • Checking statuses of prior authorization forms (calling and checking online),
  • Calling to request backdates, going through faxes
  • Checking batches if meds with appropriate rejections were moved there
  • Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Type in data provided directly from customers
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Communication with customers through various channels based on clients' needs
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Ensure customer satisfaction and provide professional customer support.
  • Troubleshooting technical issues based on the ticket priority;
  • Installing and configuring hardware and software;
  • Speaking to customers to quickly get to the root of their problem;
  • Talking customers through a series of actions to resolve a problem.
  • Invoice processing and review;
  • Subsidy posting and lease renewals;
  • Bank/Credit Cards Reconciliation;
  • Utility Accounts ownership/information changes update.
  • Day to day financial transactions recording and posting processing
  • Verification of transactions according to the correct day book, suppliers ledger, customer ledger and general ledger
  • Perform partial checks of the posting process
  • Complete tax forms
  • Data entry, maintenance of records, reports and financial statements creation
  • Processing accounts receivable/payable and payroll per clients' requests

Pharmbills Services To Meet Your Business Proccess Outsourcing (BPO) Needs

At Pharmbills we provide all-in-one staffing solutions for your business to elevate your back office management while saving money across the HR function.
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Benefits of Back-Office Outstaffing for Healthcare Providers

We offer accurate and timely accounts payable services to healthcare providers throughout the US
Cost savings

By outstaffing back-office functions, healthcare billing companies saves on various expenses associated with hiring, training, and maintaining an in-house team. They can avoid expenses related to salaries, benefits, office space, equipment, and infrastructure, as these responsibilities are transferred to the outstaffing partner. This cost savings can be significant and can be allocated towards other critical areas of the business.

Enhanced productivity and efficiency

Back-office outstaffing significantly improves the overall productivity and efficiency of healthcare billing companies. Pharmbills has streamlined processes, robust technologies, and access to the latest industry best practices. By leveraging these resources, companies can benefit from improved turnaround times, reduced billing cycles, faster claims processing, and enhanced data accuracy. These improvements not only lead to better financial outcomes but also contribute to higher client satisfaction levels.

Access to specialized expertise

Healthcare billing companies often require specialized knowledge and skills in areas such as medical coding, billing regulations, compliance, and claims management. Outsourcing these functions to Pharmbills allows companies to tap into a pool of experienced professionals who are well-versed in the intricacies of healthcare billing. This access to specialized expertise ensures accuracy, efficiency, and compliance with industry standards, leading to improved billing outcomes and reduced errors.

Scalability and flexibility

Pharmbills offers healthcare billing companies the ability to scale their operations up or down based on their current needs. During periods of high demand, such as when there are new client acquisitions or increased workload, Pharmbills can quickly provide additional resources to handle the increased volume. Conversely, during slower periods, the company can scale back its outsourced staff, ensuring optimal resource allocation and cost-efficiency.

Focus on core competencies

By outsourcing back-office functions, healthcare billing companies can free up their internal resources and focus on their core competencies. Instead of spending time and effort on administrative tasks, companies can direct their attention towards strategic initiatives, business development, and improving client relationships. This enables them to enhance their competitive advantage, innovate, and stay ahead in the dynamic healthcare industry.

Risk mitigation and compliance

Compliance with complex healthcare regulations is of utmost importance in the billing industry. By partnering with Pharmbills, companies will reduce their compliance risks and ensure adherence to all relevant regulations, such as HIPAA (Health Insurance Portability and Accountability Act). Pharmbills has a deep understanding of compliance requirements, data security measures, and privacy protocols, minimizing the risk of penalties, legal issues, or data breaches.

Improved compliance and data security

Compliance with healthcare regulations and data security are critical concerns for healthcare providers. Back-office outstaffing can help ensure compliance by working with professionals who have a deep understanding of healthcare regulations and privacy laws. Outsourcing to reliable partners with robust security measures and protocols can enhance data protection and mitigate the risk of breaches.

Why Outstaff Accounts Payable Services with Pharmbills?

Here are some reasons why clients love working with Pharmbills:
Flat Rate Per Hour

Transparency, fairness, and flexibility 
while providing employers with greater control over project costs.

One-Time Start-Up Desk Fee

Cost savings, flexibility, networking opportunities, access to resources, and a collaborative environment for entrepreneurs

No Overhead Costs

Higher profitability, flexibility, lower risk, competitive pricing

No Additional or Hidden Fees

Transparent pricing. Trustworthy and straightforward business experience

90 days satisfaction guarantee

Opportunity to try our services risk-free

Pro management team for no cost

Achieve your business goals and boost profitability without necessarily incurring costs.

Pharmbills specializes in working with


S. Kravetz
Chief Operations Officer

“We had a problem sourcing and retaining professional, skilled remote talent. Then we started working with Pharmbills and were extremely pleased that they delivered what they promised: smart, motivated people. As a result of having dedicated Pharmbills ​teams that mesh well with our culture, we’ve been able to markedly improve our collection rates. In just a couple of years, we’ve added a significant number of new team members. When we need to grow, Pharmbills gets the job done quickly and successfully.”

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How fast do we start?

Once we sign the contract, our regular hiring period to find a great-fit employee is up to 10 business days from the moment of the request submission.

Do we have training for the newcomers and who will be conducting it?

Prior to being accepted for the interview with the client, all candidates must pass through the internship program which consists of training in business communication, real estate billing, accounts receivable, and accounts payable. Each new client receives an onboarding specialist who will take care of all initial training and the creation of training materials for your business needs.

How long do employees work?

Our average contract length is 12 months. We are oriented for the long-term partnership both with employees and our Clients.


At Pharmbills we use proof of work software technologies, such as activity monitor, screen capture, and task tracking. We also have time tracking payroll software, a diversified reporting system and comprehensive evaluations, including but not limited to workload evaluation and performance evaluation.

What about HIPAA - cyber security

Our SOC cyber security team is safeguarding security 24/7, a top priority. At Pharbmbills, we pride ourselves for following the highest level of HIPAA Compliance: administrative, technical, and physical safeguards, including but not limited to HIPAA Compliance Officer, strict BAA policies, annual audits, and regular trainings on the protection of health information that include the latest updates from the HHS. All of our employees work from secure Microsoft Azure servers with end points and jump points protected by Crowdstrike.

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