BPO services for Law Firms

Pharmbills outstaffing services is a strategic solution law firms, seeking to streamline their operations, increase efficiency, and reduce costs. Law firms, in particular, greatly benefits from back-office outstaffing due to the unique demands and complexities of their industry

Turnkey solutions

Payroll
Accounts Receivable
Accounts Payable
Prior Authorization
Data Tracking Analysis/Entry
Customer Service
Tech Support
Real Estate Management
Bookkeeping
  • Daily, weekly or monthly timesheets
  • Bonuses and allowances calculation
  • Employees’ compensation preparation using payroll software
  • Payroll expenses reporting
  • New employees’ data entry
  • Health Insurance Billing;
  • Aging;
  • Bank Reconciliation;
  • Resident payor source tracking.
  • Census, payments processing
  • Invoice receipt, processing, coding, and payment;
  • Statement, Profit & Loss Reports Review;
  • Bank Statements, Credit Cards, Petty Cash reconciliation;
  • Communication with Clients, Vendors;
  • License, Permits, Insurance submission and renewal;
  • Checking statuses of prior authorization forms (calling and checking online),
  • Calling to request backdates, going through faxes
  • Checking batches if meds with appropriate rejections were moved there
  • Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Type in data provided directly from customers
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Communication with customers through various channels based on clients' needs
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Ensure customer satisfaction and provide professional customer support.
  • Troubleshooting technical issues based on the ticket priority;
  • Installing and configuring hardware and software;
  • Speaking to customers to quickly get to the root of their problem;
  • Talking customers through a series of actions to resolve a problem.
  • Invoice processing and review;
  • Subsidy posting and lease renewals;
  • Bank/Credit Cards Reconciliation;
  • Utility Accounts ownership/information changes update.
  • Day to day financial transactions recording and posting processing
  • Verification of transactions according to the correct day book, suppliers ledger, customer ledger and general ledger
  • Perform partial checks of the posting process
  • Complete tax forms
  • Data entry, maintenance of records, reports and financial statements creation
  • Processing accounts receivable/payable and payroll per clients' requests

Pharmbills Services To Meet Your Business Proccess Outsourcing (BPO) Needs

At Pharmbills we provide all-in-one staffing solutions for your business to elevate your back office management while saving money across the HR function.
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Benefits of Back-Office Outstaffing for Healthcare Providers

We offer accurate and timely accounts payable services to healthcare providers throughout the US
Cost savings

Back-office outstaffing allows law firms to significantly reduce their operational costs. By leveraging the services of external professionals, law firms can avoid the expenses associated with recruiting, training, and maintaining an in-house team. Pharmbills offers competitive pricing models, allowing law firms to access highly skilled professionals at a fraction of the cost of hiring full-time employees.

Increased productivity and efficiency

By outsourcing back-office tasks to dedicated professionals, law firms can focus their internal resources on core legal activities. This improved allocation of resources enhances productivity and efficiency within the firm. Pharmbills professionals handles time-consuming and repetitive tasks, freeing up lawyers and paralegals to concentrate on higher-value activities, such as client consultations, case analysis, and strategy development.

Access to specialized expertise

Law firms require support in various areas such as legal research, document preparation, case management, administrative tasks, and more. Pharmbills provides law firms with access to a pool of experienced professionals who possess specialized skills in these areas. These professionals are well-versed in legal processes and industry-specific software, ensuring accurate and efficient delivery of services.

Scalability and flexibility

Law firms frequently face fluctuations in their workload. Pharmbills outstaffing services offers the flexibility to scale up or down resources as needed, providing a customized solution that aligns with the firm's requirements. Whether a firm needs additional support during busy periods or wants to scale back during slower times, outstaffing allows for easy adjustment without the burden of long-term commitments.

Focus on core competencies

Law firms excel in providing legal expertise and counsel, but managing back-office functions can divert their attention from their core competencies. By outsourcing non-legal tasks to professionals who specialize in those areas, law firms can refocus their efforts on delivering exceptional legal services and strategic decision-making.

Enhanced client service

Back-office outstaffing enables law firms to improve the quality and speed of their services to clients. With additional support from outsourced professionals, law firms can expedite tasks like document preparation, legal research, and case management. This accelerated turnaround time ensures timely delivery of services to clients, leading to increased client satisfaction and loyalty.

Risk mitigation

Pharmbills has robust risk management protocols in place. They adhere to industry standards and best practices to ensure accuracy, compliance, and data security. By leveraging the expertise and experience of Pharmbills, law firms reduces the risk of errors, omissions, and data breaches. With risk mitigation measures handled by professionals specialized in back-office functions, law firms can focus on their core legal competencies without compromising security or compliance.

Why Outstaff Accounts Payable Services with Pharmbills?

Here are some reasons why clients love working with Pharmbills:
Flat Rate Per Hour

Transparency, fairness, and flexibility 
while providing employers with greater control over project costs.

One-Time Start-Up Desk Fee

Cost savings, flexibility, networking opportunities, access to resources, and a collaborative environment for entrepreneurs

No Overhead Costs

Higher profitability, flexibility, lower risk, competitive pricing

No Additional or Hidden Fees

Transparent pricing. Trustworthy and straightforward business experience

90 days satisfaction guarantee

Opportunity to try our services risk-free

Pro management team for no cost

Achieve your business goals and boost profitability without necessarily incurring costs.

Pharmbills specializes in working with

Testimonials

S. Kravetz
Chief Operations Officer

“We had a problem sourcing and retaining professional, skilled remote talent. Then we started working with Pharmbills and were extremely pleased that they delivered what they promised: smart, motivated people. As a result of having dedicated Pharmbills ​teams that mesh well with our culture, we’ve been able to markedly improve our collection rates. In just a couple of years, we’ve added a significant number of new team members. When we need to grow, Pharmbills gets the job done quickly and successfully.”

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A new chapter in the growth of your business can begin right now! Fill out the form to get started.
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FAQs

How fast do we start?

Once we sign the contract, our regular hiring period to find a great-fit employee is up to 10 business days from the moment of the request submission.

Do we have training for the newcomers and who will be conducting it?

Prior to being accepted for the interview with the client, all candidates must pass through the internship program which consists of training in business communication, real estate billing, accounts receivable, and accounts payable. Each new client receives an onboarding specialist who will take care of all initial training and the creation of training materials for your business needs.

How long do employees work?

Our average contract length is 12 months. We are oriented for the long-term partnership both with employees and our Clients.

HOW IS WORK OUTPUT MONITORED?

At Pharmbills we use proof of work software technologies, such as activity monitor, screen capture, and task tracking. We also have time tracking payroll software, a diversified reporting system and comprehensive evaluations, including but not limited to workload evaluation and performance evaluation.

What about HIPAA - cyber security

Our SOC cyber security team is safeguarding security 24/7, a top priority. At Pharbmbills, we pride ourselves for following the highest level of HIPAA Compliance: administrative, technical, and physical safeguards, including but not limited to HIPAA Compliance Officer, strict BAA policies, annual audits, and regular trainings on the protection of health information that include the latest updates from the HHS. All of our employees work from secure Microsoft Azure servers with end points and jump points protected by Crowdstrike.

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