About Pharmbills: Who We are and What We Stand For

We empower clients' business growth with exceptional teams who have a passion for excellence in everything they do.

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Happy Clients are Key to Success

Pharmbills remote workforce solutions have revolutionized on industry challenged by English language barriers, lack of customized client training, poor customer service, high pricing and workforce turnover.

Founded in 2018, Pharmbills started out in the healthcare industry, a core area of expertise.
Now the company is expanding its unequaled workforce solutions to other US company sectors such as real estate and insurance.

Pharmbills has enjoyed year double-digit growth since its inception, as clients experience the vast improvement in their work efficiency, cost-effectiveness, and the uncompromising standards of Pharmbills' high-performance teams.

Pharmbills has redefined the remote workforce industry by proving US companies what they need - exceptional people.

People whose excellence is second to none. People who help US companies grow, increase productivity, lower costs, and maintain the highest level of professionalism.

Our journey

A major leap in intellectual property development: the launch of a proprietary time-tracking and staff-activity system—an agile, customizable tool designed to elevate BPO performance and meet specific client needs.

Team Members:

1200+

Clients facilities:

527

Man in video conference on laptop with multiple participants

Pharmbills entered the Colombian market, boosting its global talent pool and mitigating operational risks. The company surpassed 1,000 employees, marking a key milestone in its evolution.

Team Members:

1028

Clients facilities:

441

International expansion continued with new locations in Georgia and Portugal, allowing the company to diversify operations and access wider pools of skilled professionals.

Team Members:

876

Clients facilities:

398

Pharmbills entered the global stage with expansion into the Bulgarian talent market. Despite the global crisis, the company used uncertainty as an opportunity to grow and evolve.

Team Members:

584

Clients facilities:

343

The company strengthened its presence in Ukraine by launching two new hubs in Kharkiv and Kyiv, enhancing regional diversity and operational capacity.

Team Members:

399

Clients facilities:

221

Pharmbills fully transitioned to a remote-first model and began recruiting talent across all regions of Ukraine, significantly expanding the team’s reach and flexibility.

Team Members:

238

Clients facilities:

159

The company secured its first long-term client partnership—an important milestone that proved the business model, strengthened stability, and opened the door to sustainable expansion.

Team Members:

124

Clients facilities:

After two years of experiments and searching for the right direction, Pharmbills finally discovered a strong, scalable niche that defined the company’s future growth and long-term strategy.

Team Members:

Clients facilities:

Building Growth Through Trust

At Pharmbills, we believe that trust‑first, people‑centric approach transforms strong teams into long‑term growth for our clients and our company. The story in the video brings to life our belief that numbers matter, but real success is measured by how we develop people, build relationships, and create lasting impact together.

Pharmbills Services and Healthcare Solutions

Pharmbills healthcare outsourcing covers the full scope of healthcare back-office operations. Rather than offering a single service line, we function as a comprehensive outsourcing partner, supplying trained professionals across every major area of administrative and financial operations.

Revenue Cycle Management

Patient eligibility verification and benefits check
Charge entry and claims submission
Payment posting and reconciliation
Denial management and appeals follow-up
Insurance provider and patient communication

Medical Billing Services

End-to-end billing operations within your existing systems
Coding accuracy and compliance review
Claims tracking, reporting, and follow-up
Integration with your practice management platform

Accounts Receivable

Health insurance billing
Aging
Bank Reconciliation
Resident payor source tracking
Census, payments processing

Accounts Payable

Invoice receipt, processing, coding, and payment
Statement and Profit & Loss report review
Bank statement, credit card, and petty cash reconciliation
Vendor and client communications
License, permit, and insurance submission and renewal

Prior Authorization

Authorization request submission
Supporting documentation and clinical evidence
Payer portal navigation and management
Ongoing payer communication and follow-up

Healthcare Bookkeeping

Daily transaction recording and journal entries
Bank and credit card reconciliation
Practice expense and revenue cycle monitoring
Financial statement and balance sheet preparation
Compliance support for audits and healthcare regulations

Latest case studies

From One Hire to Scalable RCM Operation: Building Partnership on Trust

From Disappointment to Performance: Rebuilding Trust in BPO Through Results

Achieving 94% Claim Rate: People, Process, and Ownership

Explore more

Core industry expertise

Medical billing & RCM companies

Support accounts receivable services that enhance verification, reduce denial rates, and accelerate collections across client accounts.

Healthcare providers

Focus on patient care while outsourced accounts receivable services handle daily billing and collections.

Long-term care facilities

Improve reimbursement timelines and reduce aging A/R with dedicated accounts receivable outsourcing services.

Our team

Maria Treibitch

CEO

Reuven Kogan

Founder

Sia Malyshenko

Head of CSM

Peter Druchkov

Global Operations Manager

Olga Melnichenko

Director of CEO
programs

Vitalii Chuiko

Chief Information
Officer

Client’s
Testimonials

We had a problem sourcing and retaining professional, skilled remote talent. Then we started working with Pharmbills and were extremely pleased that they delivered what they promised: smart, motivated people. As a result of having dedicated Pharmbills teams that mesh well with our culture, we’ve been able to markedly improve our collection rates. In just a couple of years, we’ve added a significant number of new team members. When we need to grow, Pharmbills gets the job done quickly and successfully

S. Kravetz

Chief Operations Officer

It’s always great when you can partner with a service provider who shares your values for top quality work and excellent customer service. In the 2 years we’ve been working with Pharmbills, we’ve expanded our remote workforce by about 6 times what it was when we started. Having such excellent customer service support makes it seamless and incredibly valuable when we need to handle changes and general development. It’s almost like our Pharmbills team works in our building! When we need to grow, they are always ready and we never miss a beat.

T. Dershowitz

Senior Controller

One of our biggest challenges was being able to scale rapidly and train new accounts receivables offsite workers to support rapid growth. Pharmbills has done a terrific job solving these issues and are great people to work with.

M. Lax

Revenue Cycle Manager

After a month of training on insurance, Pharmbills now excellently handles the assigned tasks without the need for supervision. They select knowledgeable staff to be onboarded, making the process easier for the client. Their hard work and exceptional skills make them reliable partners.

Courtney Potten

Senior Accounts Receivable Supervisor

Frequently asked questions

How fast do we start?

Once we sign the contract, our regular hiring period to find a great fit employee is up to 10 business days from the moment of the request submission.

Do we have training for the newcomers and who will be conducting it?

Once we sign the contract, our regular hiring period to find a great fit employee is up to 10 business days from the moment of the request submission.

How long do employees work?

Our average contract length is 12 months. We are oriented for the long-term partnership both with employees and our Clients.

How is work input monitored?

At Pharmbills we use proof of work software technologies, such as activity monitor, screen capture, and task tracking. We also have time tracking payroll software, a diversified reporting system and comprehensive evaluations, including but not limited to workload evaluation and performance evaluation.

What about HIPAA — cyber security

Our SOC cyber security team is safeguarding security 24/7, a top priority. At Pharbmbills, we pride ourselves for following the highest level of HIPAA Compliance: administrative, technical, and physical safeguards, including but not limited to HIPAA Compliance Officer, strict BAA policies, annual audits, and regular trainings on the protection of health information that include the latest updates from the HHS. All of our employees work from secure Microsoft Azure servers with end points and jump points protected by Crowdstrike.

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